Privacy Notice for CyClean

Last updated: February 26, 2025

Overview

This privacy notice ("Privacy Notice") is intended to help you ("you" or "your") understand how CyClean, Inc. and its subsidiaries and affiliates ("CyClean," "we," "us" or "our") collect, use, disclose, and safeguard the information you provide to us via (1) the CyClean website located at https://www.onecyclean.com/, including, without limitation, all sub-domains thereof on which this Privacy Notice is posted (collectively, the "Site") and (2) the CyClean Services. All terms not defined herein shall have the meaning set forth in our "Terms and Conditions" located here.

By using or accessing the Site and/or the CyClean Services, you acknowledge and agree to the collection, use, and disclosure of your Personal Information, as defined herein, in accordance with this Privacy Notice. If you do not agree to this Privacy Notice, please do not use or access the Site and/or the CyClean Services. CyClean reserves the right to revise this Privacy Notice at any time by updating this posting. We encourage you to periodically review this Privacy Notice to stay informed about how we collect, use, and share Personal Information.

By logging into the Site, you acknowledge that you are accessing a restricted information system. All system usage may be monitored, recorded, and subject to audit. Unauthorized use of the system is prohibited and may be subject to legal penalties.

Collection of Personal Information

This Privacy Notice outlines what personal information CyClean collects and how we use it, as well as your rights or options regarding such use. "Personal Information" refers to information that can be used to identify you, directly or indirectly, alone or in combination with other information. This may include your full name, contact details, email address, mailing address, phone number, device IDs, cookie and network identifiers, and any other applicable categories.

We gather various types of Personal Information from our users to administer, operate, and improve the CyClean Services, set up user accounts and profiles, provide customer support, fulfill requests, and analyze service usage.

If you visit the Site, you may generally do so anonymously without providing any Personal Information. However, we may request Personal Information when you register to receive updates, schedule a product demo, sign up for a newsletter, or contact us. You may update or delete your Personal Information by reaching out to us at the contact details provided at the end of this Privacy Notice.

Your CyClean Devices and Services

  • Information Input During Setup: When setting up your account, we may ask for basic details, including your device name, description, and geolocation, to personalize your experience.

  • Environmental Data from Sensors: Some CyClean devices contain sensors that collect data such as temperature, infrared light, and other parameters for operational improvements.

  • Usage Data: We may collect data on device performance, operational status, and system logs to improve our services and provide troubleshooting support.

  • Anonymized Data: We may collect, analyze, and anonymize data to enhance our services and develop related technologies. Anonymized Data is not subject to this policy.

Use of Personal Information

CyClean does not rent, sell, or otherwise distribute your Personal Information to third parties without your consent, except as required to provide the CyClean Services or comply with legal obligations. We may share Personal Information with third-party service providers to perform specific services on our behalf, such as payment processing, shipping, and analytics. These third parties are required to protect this information and use it solely for their intended purposes.

We may also share non-personal, aggregated data with business partners, advertisers, and other third parties to enhance our services and understand usage patterns.

Data Retention

We will only retain Personal Information for as long as necessary for the specific purpose for which it was collected, or as required by law. For details on data retention policies, please contact us at info@onecyclean.com.

Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies for marketing, analytics, personalization, and essential site functionality. You can manage your cookie preferences through your browser settings.

Security Measures

CyClean employs commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no security measures are 100% effective. You are responsible for safeguarding your account credentials and accessing our services securely.

Your Rights

You may:

  • Request access to and obtain a copy of your Personal Information;

  • Request corrections or updates to your Personal Information;

  • Request deletion of your Personal Information (subject to applicable legal obligations);

  • Object to the processing of your Personal Information where applicable;

  • Withdraw consent where consent is the legal basis for processing.

Policies for Children

CyClean does not knowingly collect Personal Information from children under the age of 13. If you believe we have collected such information, please contact us immediately.

Linked Sites

Our Site may contain links to third-party websites. CyClean is not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies for more details.

California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). CyClean does not sell Personal Information but may share it with third parties for service-related purposes. To exercise your rights, contact us at info@onecyclean.com.

Contact Information

If you have any questions or concerns regarding this Privacy Notice, please contact us via email.

CyClean

info@onecyclean.com